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Customer Service - Contact Us
Plus 1 Service means we will surpass your expectations every time you contact us! Restek’s highly trained Customer Service Team looks forward to working with you. We are here when you need to place an order, track a package, check the status of an open order, or request a price quote. We will suggest time- and money-saving options and are dedicated to getting your products to you fast. Because we know how busy you are, we will do whatever it takes to simplify your work. That’s what having the best customer service in the business is all about! Talk with a live customer service representative 8:00 a.m. to 6:00 p.m. EST, Monday through Friday.
Restek's field representatives are trained to assist customers in choosing the right chromatography supplies, optimizing method and instrument performance, and troubleshooting lab problems. As part of our Plus 1 service commitment, we strive to surpass your expectations every time you contact us.
Come to a Restek seminar to meet your rep, or contact the one nearest you from the map below.
Restek’s international sales managers are trained to assist customers in choosing chromatography supplies to optimize chromatography performance and improve laboratory efficiency. They build the awareness of Restek products throughout the world by offering distributor training, attending trade shows and technical symposia, and establishing distribution channels in the global chromatography market.
Click here for a list of international distributors.
Do you have a technical question? Restek’s CIS group has answers! Drawing from our extensive libraries of technical information, and many years of collective chromatography experience, the experts in CIS can help you from set-up to method development. Additionally, CIS works closely with Restek’s applications and innovation scientists to develop solid solutions to your chromatography problems or challenges. If it can be done chromatographically, we’ll tell you how.
If you have questions about your invoice, contact us by e-mail at ar@restek.com.
Click here for a list of employment opportunities and information on how to submit your resume.
E-mail the webmaster at webmaster@restek.com